Cenegenics Optimize combines 600+ performance metrics, advanced performance diagnostics, and physician-led analysis to uncover what is actually happening inside your body, then builds a personalized program around it.
29+ years | 50,000+ members | 40+ specialized physicians
When new members join Cenegenics, the average person has 31 biomarkers outside optimal range. More than 9 in 10 have a measurable hormone imbalance. Most had been told their annual labs were “normal.”
Standard healthcare waits for disease to appear. Cenegenics finds what is coming before it arrives, and builds a program to change the trajectory.
Of members over 40 start with a hormonal imbalance
Reduction in average body fat percentage by Cenegenics Members
Biological age reversed by 2.6 years per year on the program
Performance metrics measured per year
One coordinated process. No confusion, no gaps, no handoffs between separate providers.
A Cenegenics phlebotomist visits your home or office to draw over 100 biomarkers. Your physician reviews every result before your appointment, so your time at the center is spent on performance testing (we measure over 600 performance metrics) and consultation, not administrative catch-up.
At a Cenegenics center, you undergo monitored performance testing across musculoskeletal, cardiopulmonary, functional, and neurocognitive domains. Results are analyzed as they happen, then reviewed with you alongside your full biomarker findings in a comprehensive physician consultation. For the full list of diagnostics, see What We Test →
Every element of your Optimize program is personalized to your specific biomarker and biometric profile. Your Performance Health Team delivers your plan and stays with you through quarterly blood draws, coaching check-ins, and an annual in-center review.
Optimize is the core program. Two optional add-on tiers allow members to go deeper where it matters most to them. For every test, what it measures, and why it matters. See the full breakdown on the What We Test page.
Extensive testing and diagnostics to identify areas for improvement and maximize healthspan. Includes concierge phlebotomy, 600+ performance metrics, and in-center performance assessment.
Additional diagnostic testing for deeper clinical insight, where indicated.
Additional lab testing to build a fuller picture of your overall health and genetic risk profile.
Your results from the assessment become the foundation of a program across six areas. Each component is built around your specific data, not a standardized protocol.
Your program starts with understanding your unique biology. Longevity biomarkers and performance biometrics capture the most impactful insights about your health, creating the data foundation that informs every other component of your program. Quarterly blood draws keep this picture current as your health evolves.
Your Performance Health Team designs a nutrient-dense nutrition plan built around your identified needs analysis. Various nutritional strategies are used to enhance cardiometabolic health and optimize biomarker outcomes. Plans are built for sustainability and designed around your schedule, travel, and lifestyle.
Your program incorporates cardiovascular, resistance, and mobility training calibrated to your physical capacity and healthspan goals. Exercise intensity and duration are determined by your assessment findings and adjusted through ongoing coaching as your fitness improves over time.
Where clinically indicated, your program addresses diminished hormone levels that contribute to low energy, weight gain, reduced muscle mass, and cognitive fog. Optimization is data-driven, monitored through quarterly labs, and adjusted as your levels respond. Cenegenics uses bioidentical hormones, not synthetic alternatives.
Pharmaceutical-grade supplementation based on your specific deficiency profile. Cenegenics nutraceuticals are formulated to pharmaceutical specifications for potency and bioavailability, not food-grade supplements. Recommendations are adjusted over time as your biomarkers improve.
Most physicians have minutes. Yours has a relationship with you. Your dedicated Cenegenics Physician is available throughout your program, answering your questions, and staying ahead of your health inside and outside of the program.
Years reduced in biological age — long-term members, avg. 7 years on program
Of Cenegenics members achieve their primary health goals
Typical timeframe for first measurable biomarker improvements
Average biomarkers moved to optimal range within the program
Cenegenics members consistently maintain a lower biological age compared to population averages of the same chronological age. Source: Cenegenics member data.
These are people who now have data on their own health, with a program built around it.
The in-center assessment is 4-6 hours. Bloodwork is collected in advance at your location, typically 2-3 weeks before your appointment. Your physician reviews all results before you arrive, so your time at the center focuses entirely on performance testing and your consultation.
Program pricing is discussed during your complimentary consultation and is tailored to your specific program. The Performance Health Assessment and ongoing membership are priced separately. Parts of the program are FSA/HSA eligible.
Cenegenics does not accept insurance. The program is a proactive, optimization-focused model that falls outside standard insurance coverage. HSA and FSA funds can typically be applied. Cenegenics can provide documentation to support reimbursement claims where applicable.
The full Optimize assessment requires a visit to a Cenegenics center. There are 27 locations across the U.S. and internationally. Pre-visit bloodwork is concierge. A phlebotomist comes to you. Ongoing coaching, follow-up consultations, and quarterly labs can be managed remotely after your initial assessment.
The baseline evaluation is recommended starting at 35. Individuals under 35 facing hormonal or metabolic concerns may also be candidates. There is no upper age limit. Older members often see the most immediate response to hormonal optimization. Early intervention reduces the progression of conditions like osteoporosis and cardiovascular disease.
Your Performance Health Team delivers your personalized program covering nutrition, fitness, supplementation, and hormonal optimization if clinically indicated. You receive quarterly bloodwork follow-ups, regular coaching check-ins, and an annual in-center review. The program evolves as your data changes over time.
Aging does not accelerate when you stop. Your body returns to its natural rate of change from a higher baseline than before. Members who discontinue hormonal therapies see a gradual return to prior levels. Any lifestyle improvements you have maintained continue to benefit you long term.
Standard medicine focuses on diagnosing and treating disease. Cenegenics focuses on optimizing health before disease appears. A typical annual physical measures fewer than 20 biomarkers. Cenegenics measures 600+, adds performance biometrics, and builds a program around the results. Cenegenics runs alongside your existing care and does not replace your primary care physician.
Ready to Start
Your first step is a complimentary consultation. No commitment. No pressure. A conversation about your health goals and whether Cenegenics Optimize is the right fit for you.
No commitment required | Complimentary consultation 27 locations nationwide | HSA and FSA eligible
Or call directly: 866-240-0035
We look forward to connecting with you.
Request a complimentary, 10-minute call to learn more about the program.
Cenegenics Member Refund, Return, Cancellation and Payment Policy
Effective Date: August 19, 2026
1. Purpose and Scope
This Policy governs refunds, returns, cancellations, membership freezes, recurring payments, products, services, diagnostics, prescriptions, and related matters associated with Cenegenics programs and memberships.
2. Definitions
“Member” means any individual enrolled in a Cenegenics program. “Program Fees” include membership fees, enrollment fees, recurring subscription fees, assessment fees, coaching fees, and other fees charged by Cenegenics. “Services” include physician consultations, coaching, diagnostics, care coordination, telehealth services, and related offerings.
3. Membership Fees and Refunds
Program Fees are non-refundable once charged except as expressly required by law or approved by Cenegenics. Voluntary cancellation does not entitle a member to a refund of previously paid fees; except to the extent required by applicable federal, state, or local law. Approved refunds will be processed within thirty (30) days of approval using the Member’s original payment method, unless otherwise required by applicable law.
4. Membership Freezes and Pauses
Cenegenics may approve membership freezes or pauses in limited circumstances. Approval, duration, eligibility, and any associated fees shall be determined solely by Cenegenics. Freezes do not create any entitlement to refunds or credits.
5. Appointment Cancellations and Rescheduling
Performance Health Assessments and other designated appointments require at least fourteen (14) calendar days’ notice for cancellation or rescheduling. Late cancellations or rescheduling may incur a fee of up to $500, representing a reasonable estimate of Cenegenics’ actual costs and losses resulting from the late cancellation or rescheduling, including, without limitation, reserved provider time, facility costs, and administrative expenses. Appointment deposits are non-refundable and expire after twelve (12) months of payment.
6. Non-Prescription Products
All sales of supplements, wellness products, merchandise, and other non-prescription products are final and non-refundable unless otherwise required by law. Members may request a replacement or refund for products that are defective, damaged during shipment, or materially different from the product ordered, provided the Member notifies Cenegenics within fourteen (14) days after delivery.
7. Prescription Products
Prescription medications, compounded medications, hormone therapies, peptides, and other prescription products are non-returnable once dispensed or shipped consistent with applicable federal and state pharmacy laws. Refunds may be granted only in limited circumstances such as recalls, fulfillment errors, prescribing errors, or pharmacy errors.
8. Prescription Eligibility and Dispensing Disclaimer
Membership, physician consultations, testing, or program participation do not guarantee receipt of any prescription medication, hormone therapy, peptide, compounded medication, treatment, or clinical intervention. Prescribing decisions are made solely by licensed providers based on clinical judgment, medical necessity, applicable laws, and patient-specific factors. Prescription fulfillment is further subject to pharmacy acceptance, inventory availability, state and federal law, and shipping restrictions.
9. Telehealth Services
Telehealth services may not be available in all states or jurisdictions. Availability of telehealth services is subject to provider licensure requirements, applicable laws, technology limitations, and clinical appropriateness. Fees paid for telehealth evaluations are generally non-refundable once services have been rendered.
10. Laboratory Testing and Diagnostics
Laboratory testing, specialty testing, imaging, and diagnostic services are non-refundable once processing, specimen collection, scheduling, or fulfillment has commenced. Cenegenics may provide replacement testing in cases of testing errors or defective materials.
11. Services Already Rendered
No refunds shall be issued for physician consultations, coaching services, prescription reviews, diagnostic interpretation, care coordination, telehealth visits, or any other professional services already rendered.
12. Unused Services and Membership Benefits
Unused visits, coaching sessions, assessments, promotional credits, loyalty benefits, and other membership benefits have no cash value, are non-transferable, and may expire upon cancellation, termination, or lapse of membership. To the extent an account balance constitutes funds that are subject to applicable state unclaimed property laws, such funds shall be handled in accordance with applicable state unclaimed property laws.
13. Automatic Renewal and Recurring Payments
By enrolling in a recurring membership or subscription, the Member authorizes Cenegenics to charge the payment method on file for recurring fees until properly canceled pursuant to the Membership Agreement. Members are responsible for maintaining accurate payment information.
14. Failed Payments
Members are responsible for maintaining valid payment information. Cenegenics reserves the right to assess reasonable fees for returned payments, insufficient funds, or failed transactions, to the extent permitted by law.
15. Chargebacks and Payment Disputes
Members are encouraged to contact Cenegenics before initiating any chargeback or payment dispute so that Cenegenics may attempt to resolve the matter directly. Nothing in this Policy shall limit a Member’s rights under applicable law to dispute charges through the Member’s financial institution.
16. Membership Termination by Cenegenics
Cenegenics reserves the right to suspend or terminate any membership or service relationship at any time for violations of applicable agreements, abusive conduct, non-payment, safety concerns, fraud, misuse of services, regulatory requirements, or other legitimate business reasons.
17. Discretionary Exceptions
Cenegenics may grant exceptions to this Policy in its sole discretion. Any exception granted in one instance shall not establish a precedent for future requests.
18. Travel, Illness, and Force Majeure
Travel disruptions, illness, family emergencies, weather events, acts of God, governmental actions, technology failures, supply chain disruptions, and similar events do not automatically entitle Members to refunds or fee waivers.
19. Governing Law and Venue
This Policy shall be governed by the laws of the state specified in the applicable Membership Agreement and shall be subject to the dispute resolution and arbitration provisions of the Membership Agreement.
20. Compliance with Applicable Law
Nothing in this Policy shall limit any rights that cannot be waived under applicable federal, state, or local law. To the extent any provision conflicts with applicable law, such provision shall be interpreted to comply with applicable law while preserving its original intent to the greatest extent possible.
21. Policy Modification
Cenegenics reserves the right to interpret, administer, amend, modify, or discontinue this Policy at any time, subject to applicable law. The most current version shall govern unless otherwise expressly stated in writing.
