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Category: Wellness

What is DSIP (Delta sleep inducing peptide)? Benefits, mechanism, and uses

DSIP (Delta Sleep-Inducing Peptide) is a naturally occurring nonapeptide and neuromodulator predominantly found in the brain, where it regulates sleep, circadian rhythms, hormone secretion, and stress response. It crosses the blood-brain barrier readily and has been clinically studied for applications in sleep disorders, chronic pain, low testosterone, and stress-related conditions….

What is Dihexa? Benefits, mechanism, and uses for cognitive function

Dihexa is an oligopeptide drug derived from angiotensin IV that binds with high affinity to hepatocyte growth factor (HGF) and potentiates its activity at the c-Met receptor. In assays of neurotrophic activity, Dihexa has been found to be seven orders of magnitude more potent than brain-derived neurotrophic factor (BDNF), with…

What is TB-500 (TB-Frag)? Benefits, mechanism, and uses for tissue repair

TB-500 is a synthetic peptide fragment derived from Thymosin Beta-4, a naturally occurring protein involved in cell migration, tissue repair, and regeneration. Its key mechanism is the regulation of actin, a structural protein essential for cell movement, which facilitates the repair of damaged tissues including muscles, tendons, ligaments, skin, and…

What is Sirolimus (Rapamycin)? Benefits, Mechanism, and Longevity Uses

Sirolimus, commonly known as Rapamycin, is an mTOR (mechanistic target of rapamycin) inhibitor originally developed as an immunosuppressant to prevent organ transplant rejection. In longevity medicine, it has attracted significant research attention for its ability to inhibit the mTORC1 pathway, a key driver of cellular senescence and aging, and has…

What is GHK-Cu (copper peptide)? Benefits, mechanism, and uses for longevity

GHK-Cu is a naturally occurring tripeptide found in human plasma, saliva, and urine that, when complexed with copper, stimulates collagen production, accelerates wound healing, reduces inflammation, and supports skin and hair regeneration. Plasma levels of GHK decline with age, coinciding with the loss of regenerative capacity, making GHK-Cu a relevant…

What is Epithalon? Benefits, mechanism, and uses for longevity

Epithalon (also known as Epitalon) is the synthetic version of Epithalamin, a polypeptide naturally produced by the pineal gland region of the brain. Its primary mechanism is the upregulation of telomerase, the enzyme responsible for maintaining and extending telomeres, the protective end-caps on DNA strands. By restoring telomerase activity, Epithalon supports cellular replication, DNA integrity, and rejuvenation of aging cells.  What…

Cholesterol and Heart Disease Risk: Why Your LDL Number Is Only Half the Story

If you have ever been told your LDL is too high and handed a statin prescription without further discussion, you have experienced the limitation of conventional lipid management. Cholesterol and heart disease risk are genuinely linked, the evidence for LDL causation in atherosclerosis is robust. But the relationship is more…

What Is Age Management Medicine and Why It Changes Everything After 40

Longevity Trends

Age management medicine is not an anti-aging gimmick. It is a clinically rigorous, evidence-based discipline that treats functional decline as a preventable condition rather than an inevitable one. For high-performing adults who want to stay at their best through their 50s, 60s, and beyond, it represents a fundamental shift in…

Microplastics in the Bloodstream: What Netflix’s “The Plastic Detox” Gets Right

A Netflix documentary titled The Plastic Detox, featuring a plate with colorful plastic pieces, a fork, and a spoon.

Netflix’s “The Plastic Detox” Sparks Questions About Microplastics in the Bloodstream A new Netflix documentary, The Plastic Detox, is bringing global attention to a topic scientists have been studying for decades: environmental toxins, including microplastics and endocrine-disrupting chemicals. Recent studies have detected microplastic particles in human blood, raising new questions…

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Cenegenics Member Refund, Return, Cancellation and Payment Policy

Effective Date: August 19, 2026

1. Purpose and Scope
This Policy governs refunds, returns, cancellations, membership freezes, recurring payments, products, services, diagnostics, prescriptions, and related matters associated with Cenegenics programs and memberships.

2. Definitions
“Member” means any individual enrolled in a Cenegenics program. “Program Fees” include membership fees, enrollment fees, recurring subscription fees, assessment fees, coaching fees, and other fees charged by Cenegenics. “Services” include physician consultations, coaching, diagnostics, care coordination, telehealth services, and related offerings.

3. Membership Fees and Refunds
Program Fees are non-refundable once charged except as expressly required by law or approved by Cenegenics. Voluntary cancellation does not entitle a member to a refund of previously paid fees; except to the extent required by applicable federal, state, or local law. Approved refunds will be processed within thirty (30) days of approval using the Member’s original payment method, unless otherwise required by applicable law.

4. Membership Freezes and Pauses
Cenegenics may approve membership freezes or pauses in limited circumstances. Approval, duration, eligibility, and any associated fees shall be determined solely by Cenegenics. Freezes do not create any entitlement to refunds or credits.

5. Appointment Cancellations and Rescheduling
Performance Health Assessments and other designated appointments require at least fourteen (14) calendar days’ notice for cancellation or rescheduling. Late cancellations or rescheduling may incur a fee of up to $500, representing a reasonable estimate of Cenegenics’ actual costs and losses resulting from the late cancellation or rescheduling, including, without limitation, reserved provider time, facility costs, and administrative expenses. Appointment deposits are non-refundable and expire after twelve (12) months of payment.

6. Non-Prescription Products
All sales of supplements, wellness products, merchandise, and other non-prescription products are final and non-refundable unless otherwise required by law.  Members may request a replacement or refund for products that are defective, damaged during shipment, or materially different from the product ordered, provided the Member notifies Cenegenics within fourteen (14) days after delivery.

7. Prescription Products
Prescription medications, compounded medications, hormone therapies, peptides, and other prescription products are non-returnable once dispensed or shipped consistent with applicable federal and state pharmacy laws. Refunds may be granted only in limited circumstances such as recalls, fulfillment errors, prescribing errors, or pharmacy errors.

8. Prescription Eligibility and Dispensing Disclaimer
Membership, physician consultations, testing, or program participation do not guarantee receipt of any prescription medication, hormone therapy, peptide, compounded medication, treatment, or clinical intervention. Prescribing decisions are made solely by licensed providers based on clinical judgment, medical necessity, applicable laws, and patient-specific factors. Prescription fulfillment is further subject to pharmacy acceptance, inventory availability, state and federal law, and shipping restrictions.

9. Telehealth Services
Telehealth services may not be available in all states or jurisdictions. Availability of telehealth services is subject to provider licensure requirements, applicable laws, technology limitations, and clinical appropriateness. Fees paid for telehealth evaluations are generally non-refundable once services have been rendered.

10. Laboratory Testing and Diagnostics
Laboratory testing, specialty testing, imaging, and diagnostic services are non-refundable once processing, specimen collection, scheduling, or fulfillment has commenced. Cenegenics may provide replacement testing in cases of testing errors or defective materials.

11. Services Already Rendered
No refunds shall be issued for physician consultations, coaching services, prescription reviews, diagnostic interpretation, care coordination, telehealth visits, or any other professional services already rendered.

12. Unused Services and Membership Benefits
Unused visits, coaching sessions, assessments, promotional credits, loyalty benefits, and other membership benefits have no cash value, are non-transferable, and may expire upon cancellation, termination, or lapse of membership.  To the extent an account balance constitutes funds that are subject to applicable state unclaimed property laws, such funds shall be handled in accordance with applicable state unclaimed property laws.

13. Automatic Renewal and Recurring Payments
By enrolling in a recurring membership or subscription, the Member authorizes Cenegenics to charge the payment method on file for recurring fees until properly canceled pursuant to the Membership Agreement. Members are responsible for maintaining accurate payment information.

14. Failed Payments
Members are responsible for maintaining valid payment information.  Cenegenics reserves the right to assess reasonable fees for returned payments, insufficient funds, or failed transactions, to the extent permitted by law.

15. Chargebacks and Payment Disputes
Members are encouraged to contact Cenegenics before initiating any chargeback or payment dispute so that Cenegenics may attempt to resolve the matter directly. Nothing in this Policy shall limit a Member’s rights under applicable law to dispute charges through the Member’s financial institution. 

16. Membership Termination by Cenegenics
Cenegenics reserves the right to suspend or terminate any membership or service relationship at any time for violations of applicable agreements, abusive conduct, non-payment, safety concerns, fraud, misuse of services, regulatory requirements, or other legitimate business reasons.

17. Discretionary Exceptions
Cenegenics may grant exceptions to this Policy in its sole discretion. Any exception granted in one instance shall not establish a precedent for future requests.

18. Travel, Illness, and Force Majeure
Travel disruptions, illness, family emergencies, weather events, acts of God, governmental actions, technology failures, supply chain disruptions, and similar events do not automatically entitle Members to refunds or fee waivers.

19. Governing Law and Venue
This Policy shall be governed by the laws of the state specified in the applicable Membership Agreement and shall be subject to the dispute resolution and arbitration provisions of the Membership Agreement.

20. Compliance with Applicable Law
Nothing in this Policy shall limit any rights that cannot be waived under applicable federal, state, or local law. To the extent any provision conflicts with applicable law, such provision shall be interpreted to comply with applicable law while preserving its original intent to the greatest extent possible.

21. Policy Modification
Cenegenics reserves the right to interpret, administer, amend, modify, or discontinue this Policy at any time, subject to applicable law. The most current version shall govern unless otherwise expressly stated in writing.