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American Heart Month: Precision Nutrition for a Stronger Heart 

A stylized, abstract heart shape composed of numerous small, colorful particles against a black background. The particles form a translucent, glowing structure with branches extending from the top.

American Heart Month: Precision Nutrition for a Stronger Heart  February marks American Heart Month, a nationwide observance first proclaimed in 1964 to spotlight cardiovascular disease and inspire proactive heart health. Today, the mission continues — empowering individuals to take measurable, meaningful action toward lifelong cardiovascular resilience.  Learn more about the national…

2025 in Review: The Longevity Trends That Redefine Healthspan

Longevity Trends

Longevity medicine is advancing faster than ever, and the broader medical world is only beginning to catch up. In 2025, high-performing adults are moving beyond disease prevention. They want measurable, data-driven gains in healthspan, and they expect the same level of precision in their wellness strategy that they demand in their careers. 

The Science of Immune Resilience: How to Strengthen Your Defenses from the Inside Out

Immune System

“The modern diet is grossly deficient in hundreds of important plant-derived immunity-building compounds which makes us highly vulnerable to viruses, infections, and disease.” — Joel Fuhrman, MD  The immune system is not a switch – it’s an orchestra. When balanced, it fights infections, regulates inflammation, and accelerates recovery. When weakened,…

The New Science of Longevity: How to Train Your Biology to Stay Young

Anti-Aging & Longevity

Redefining “Anti-Aging”  When most people hear “anti-aging,” they picture wrinkle creams or a mythical “fountain of youth.” At Cenegenics, we define it very differently. Anti-aging means preserving biological function: protecting your muscle, your cognition, your metabolic balance, and your independence for as long as possible.  Your body does what you…

Peptides: The Next Frontier in Precision Longevity Medicine

Peptides

Understanding the Science Behind Peptides  Peptides are short chains of amino acids, the same molecular building blocks that form proteins. Unlike larger proteins, peptides function as precise biological messengers, sending instructions that trigger repair, regeneration, and balance throughout the body.  In recent years, peptides have emerged as a powerful new…

Why You Should Consider Creatine Monohydrate

As part of your Cenegenics program focused on healthspan and longevity, we continually look for evidence-based tools to help you optimize both physical and cognitive performance as you age. One supplement that consistently stands out is creatine monohydrate, a compound backed by decades of rigorous research and shown to offer…

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Cenegenics Member Refund, Return, Cancellation and Payment Policy

Effective Date: August 19, 2026

1. Purpose and Scope
This Policy governs refunds, returns, cancellations, membership freezes, recurring payments, products, services, diagnostics, prescriptions, and related matters associated with Cenegenics programs and memberships.

2. Definitions
“Member” means any individual enrolled in a Cenegenics program. “Program Fees” include membership fees, enrollment fees, recurring subscription fees, assessment fees, coaching fees, and other fees charged by Cenegenics. “Services” include physician consultations, coaching, diagnostics, care coordination, telehealth services, and related offerings.

3. Membership Fees and Refunds
Program Fees are non-refundable once charged except as expressly required by law or approved by Cenegenics. Voluntary cancellation does not entitle a member to a refund of previously paid fees; except to the extent required by applicable federal, state, or local law. Approved refunds will be processed within thirty (30) days of approval using the Member’s original payment method, unless otherwise required by applicable law.

4. Membership Freezes and Pauses
Cenegenics may approve membership freezes or pauses in limited circumstances. Approval, duration, eligibility, and any associated fees shall be determined solely by Cenegenics. Freezes do not create any entitlement to refunds or credits.

5. Appointment Cancellations and Rescheduling
Performance Health Assessments and other designated appointments require at least fourteen (14) calendar days’ notice for cancellation or rescheduling. Late cancellations or rescheduling may incur a fee of up to $500, representing a reasonable estimate of Cenegenics’ actual costs and losses resulting from the late cancellation or rescheduling, including, without limitation, reserved provider time, facility costs, and administrative expenses. Appointment deposits are non-refundable and expire after twelve (12) months of payment.

6. Non-Prescription Products
All sales of supplements, wellness products, merchandise, and other non-prescription products are final and non-refundable unless otherwise required by law.  Members may request a replacement or refund for products that are defective, damaged during shipment, or materially different from the product ordered, provided the Member notifies Cenegenics within fourteen (14) days after delivery.

7. Prescription Products
Prescription medications, compounded medications, hormone therapies, peptides, and other prescription products are non-returnable once dispensed or shipped consistent with applicable federal and state pharmacy laws. Refunds may be granted only in limited circumstances such as recalls, fulfillment errors, prescribing errors, or pharmacy errors.

8. Prescription Eligibility and Dispensing Disclaimer
Membership, physician consultations, testing, or program participation do not guarantee receipt of any prescription medication, hormone therapy, peptide, compounded medication, treatment, or clinical intervention. Prescribing decisions are made solely by licensed providers based on clinical judgment, medical necessity, applicable laws, and patient-specific factors. Prescription fulfillment is further subject to pharmacy acceptance, inventory availability, state and federal law, and shipping restrictions.

9. Telehealth Services
Telehealth services may not be available in all states or jurisdictions. Availability of telehealth services is subject to provider licensure requirements, applicable laws, technology limitations, and clinical appropriateness. Fees paid for telehealth evaluations are generally non-refundable once services have been rendered.

10. Laboratory Testing and Diagnostics
Laboratory testing, specialty testing, imaging, and diagnostic services are non-refundable once processing, specimen collection, scheduling, or fulfillment has commenced. Cenegenics may provide replacement testing in cases of testing errors or defective materials.

11. Services Already Rendered
No refunds shall be issued for physician consultations, coaching services, prescription reviews, diagnostic interpretation, care coordination, telehealth visits, or any other professional services already rendered.

12. Unused Services and Membership Benefits
Unused visits, coaching sessions, assessments, promotional credits, loyalty benefits, and other membership benefits have no cash value, are non-transferable, and may expire upon cancellation, termination, or lapse of membership.  To the extent an account balance constitutes funds that are subject to applicable state unclaimed property laws, such funds shall be handled in accordance with applicable state unclaimed property laws.

13. Automatic Renewal and Recurring Payments
By enrolling in a recurring membership or subscription, the Member authorizes Cenegenics to charge the payment method on file for recurring fees until properly canceled pursuant to the Membership Agreement. Members are responsible for maintaining accurate payment information.

14. Failed Payments
Members are responsible for maintaining valid payment information.  Cenegenics reserves the right to assess reasonable fees for returned payments, insufficient funds, or failed transactions, to the extent permitted by law.

15. Chargebacks and Payment Disputes
Members are encouraged to contact Cenegenics before initiating any chargeback or payment dispute so that Cenegenics may attempt to resolve the matter directly. Nothing in this Policy shall limit a Member’s rights under applicable law to dispute charges through the Member’s financial institution. 

16. Membership Termination by Cenegenics
Cenegenics reserves the right to suspend or terminate any membership or service relationship at any time for violations of applicable agreements, abusive conduct, non-payment, safety concerns, fraud, misuse of services, regulatory requirements, or other legitimate business reasons.

17. Discretionary Exceptions
Cenegenics may grant exceptions to this Policy in its sole discretion. Any exception granted in one instance shall not establish a precedent for future requests.

18. Travel, Illness, and Force Majeure
Travel disruptions, illness, family emergencies, weather events, acts of God, governmental actions, technology failures, supply chain disruptions, and similar events do not automatically entitle Members to refunds or fee waivers.

19. Governing Law and Venue
This Policy shall be governed by the laws of the state specified in the applicable Membership Agreement and shall be subject to the dispute resolution and arbitration provisions of the Membership Agreement.

20. Compliance with Applicable Law
Nothing in this Policy shall limit any rights that cannot be waived under applicable federal, state, or local law. To the extent any provision conflicts with applicable law, such provision shall be interpreted to comply with applicable law while preserving its original intent to the greatest extent possible.

21. Policy Modification
Cenegenics reserves the right to interpret, administer, amend, modify, or discontinue this Policy at any time, subject to applicable law. The most current version shall govern unless otherwise expressly stated in writing.